Caroline Duncan Photography » Bendigo, Daylesford, Ballarat, Echuca, Shepparton and surrounds wedding and portrait photography

Wedding photography FAQ

Who will be my photographer on the day?

Me! I am the main photographer of Caroline Duncan Photography. This is my full-time business and my clients’ photography is my number one priority.

Can I have a second photographer on the day?

I typically shoot weddings alone, however I do offer a second professional photographer to help capture your day as an add-on service for $450. If I arrange for a second photographer for you, they will be an experienced wedding photographer, not a student or trainee.

How to I book you to capture my wedding day?

I cannot reserve your wedding date without a retainer and a contract. My reservation retainer is $500 and is non-refundable – this allows me to secure the date for you and you alone and I will turn away other work on that date.  The balance of your account is due one month before your wedding day.

What sort of payment do you accept?

Payments can be made in cash, by bank deposit or by credit card (Visa and Mastercard only).

Will you travel to shoot my wedding?

Yes I will! I am based in Bendigo and mostly shoot weddings around northern and central Victoria – including Ballarat, Echuca, Swan Hill, Shepparton, Kyneton and the Macedon Ranges, Kilmore, Nagambie, Cobram and everywhere in between.  I also shoot weddings in Melbourne and will travel pretty much anywhere by negotiation! There is no travel fee for weddings within a 200 kilometre radius of Bendigo. I visit Canberra a few times a year and I’m happy to schedule trips there around your wedding day if you would like me to photograph your wedding there. If you’d like me to travel anywhere else in Australia, the extra fee would be limited to plane ticket and hotel costs.

How far in advance do I need to book?

The sooner the better. Wedding dates in peak times are often filled up to 12 months or more in advance. Please check with me though to see if I am free on your date!

Do I get all the photos taken on the day?

You will get all the best images taken on the day. I go through your images carefully and remove any with blinking, unexpected movement blur, double ups and so on. You can expect to receive around 400-500 edited images on USB for a five hour basic package, but often you’ll get more. When you have more hours of coverage, expect around 50-75 additional images per additional hour on your USB.

Do you provide RAW image files?

I take great pride in delivering you with finished work only. All of my photographs are delivered to you as high-resolution JPEG files and every file is edited before I deliver it to you.

How long before I get my photos?

Depending on the time of year of your wedding, you can expect to receive your USB of images within six weeks of your wedding day. The time may increase to eight weeks during peak wedding times.

How long will it take to make a wedding album?

When you are ready to make your album it can take me about a week to design the first draft which I then upload to a proofing site for you to review and make changes. You have two rounds of revisions included in the cost of a wedding album (following that changes are charged at $150 per hour for design time). Once you have approved your album design it can take up to a month (usually less, but could be longer at peak times and at Christmas/New Year) for it to be manufactured and delivered.

Should I print my photos?

Yes! Technology fails, technology changes. You may not always be able to access your images digitally. A great way to “back up” your images is to ensure you have a physical hard copy. Plus there’s nothing quite like sitting  back and looking through an album or passing around prints among family and friends. I have a range of options to help you preserve your memories – I WANT you to preserve your memories! My parents were married in the 1970s and didn’t have a single photo taken at their wedding. I wish that I could see pictures from their day. I wish I could show my kids pictures of their wedding. But I can’t. If you’ve gone to the effort of hiring a photographer, don’t take the risk you won’t be able to share your photos with your kids and grandkids!

Where should I print my photos?

Preferably with me through the professional photographic lab that I use. My monitor is calibrated to my photographic lab’s printers and I will guarantee that the colour of my prints is correct. I do not guarantee my work will be accurately replicated if you use  consumer labs or printing at places like Big W or K Mart.  I have a range of print options from individual wall portraits and canvases to heirloom quality albums, through to boxes of prints (get a curated box of your favourite highlights or arrange for a box of prints of every photo from the day!)

When is a good time for you to start shooting on my wedding day?

This is something that varies for each couple so I will always have a chat to you to work out your timeline. However as a general rule, depending on travel distances between locations, if you would like groom preparations I would do these approximately 2-3 hours before the ceremony, and bridal preparations approximately 1-2 hours before the ceremony.

Do you take family photos on the wedding day?

Of course! I provide you with a questionnaire to fill in and list the various family shots you would like. It’s good to let people know that you want them to be in family photos so they are prepared on the day. I also like you to nominate someone who can help me round people up!

How long should we leave between the ceremony and the reception for photos?

Again this will vary for each couple, but please try to leave a minimum of 45 minutes (excluding travel time) following family portraits at the conclusion of your ceremony for you and your bridal party to have portraits taken.  If you are able to leave up to 90 minutes, that would be great!  Alternatively, you can opt for a “first look” and get your portraits out of the way before the ceremony which frees you up to have cocktails and canapes with your family and friends directly after the ceremony ends. If you choose this option I will also work with you to ensure your timeline allows for plenty of time for photos.

What happens if it rains on my wedding day?

Despite what Alanis Morisette says, it isn’t ironic. It also isn’t the end of the world! While you will hopefully enjoy perfect weather on your wedding day, sometimes it doesn’t quite go to plan. Together we can come up with some wet weather options and still capture amazing photos.

Should I book an engagement shoot?

I highly recommend an engagement shoot as it is a great opportunity for us to work together before your wedding and for you to get comfortable in front of the camera before your wedding day and enjoy a more relaxed location shoot at your wedding. It’s also great to have photos of you as a couple that aren’t in your wedding clothes, and you can incorporate your engagement photos into things like invitations, save the date cards or a guest book at your wedding.

Do you offer videography?

No I offer photography only, sorry.



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